Delivery Information

Our standard delivery service operates between 8am to 7pm Monday to Friday. You will be notified of your order being dispatched via email/text.

We aim to deliver most items within 3 to 5 working days of an order being placed. Over busy periods, delivery may take up to 10 days for delivery. Some products have an extended delivery time because they are delivered direct from the manufacturer. The estimated delivery time for these items will be indicated on the product description.

Every possible effort will be made to deliver your order within the delivery lead-times advised, but in the rare event that we are unable to do so, we will notify you at the earliest opportunity.

We offer a number of different options for you to select at the point where you have finished shopping.

Standard Delivery – Small Items

  • £3.99 for delivery of small items to Mainland UK
  • £8.99 for delivery to Northern Ireland, Highlands and Isles
  • 3 days for delivery

When you checkout, we'll provide an estimated delivery date for your entire order.

Express Delivery – Small Items
(Not available around Bank Holidays, Christmas week or Easter weekend.)

  • £5.99 for delivery of small items to UK Mainland.
  • We do not offer Express delivery to Northern Ireland, Highlands and Isles.

When you checkout we'll provide an estimated delivery date for your entire order

Standard Delivery – Large Items

  • Delivery from £9.99 to £24.99 (prices depend on weights and dimensions)
  • 7 to 10 days for delivery

Express delivery is not available on large items.

Extra Delivery Information

We deliver to most postal areas in the UK. Regrettably, however, we are not able to deliver large items or furniture to the Isle of Man, Isles of Scilly, Channel Islands, the Highlands, Shetland Islands, BFPO addresses, Northern Ireland, the Republic of Ireland or overseas.

We also reserve the right to refuse to deliver to addresses that we believe are not secure, such as communal or PO box addresses.

Regular Delivery Items
Regular items are those which fall below 20kg and within the following size ratios.

  • Length: 610mm
  • Width: 460mm
  • Height: 460mm

Public and Bank Holidays
Please note that we are unable to deliver on public and Bank Holidays.

Deliveries Requiring a Signature
For deliveries that require a signature, our courier will post a card after the first unsuccessful attempt so you can call the courier to re-arrange a suitable delivery time. If after 3 days they haven't heard from you, they will try to deliver. If you haven't made contact with them within 5 days, the order will be returned to Lewis’s.

International Delivery
We do not currently provide an international delivery service.